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Privacy and Security
Your privacy and security are extremely important to us here at Supplement Online. We make every effort to adhere to the guidelines developed by the Australian Privacy Commissioner.
This page explains the type of information that is collected by Supplement Online, how such information is used and under what circumstances and to whom it may be disclosed. If you have any privacy concerns, you should direct them to webmaster@supplementsonline.com.au.
When you use this web site, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes - your server address, your top level domain name (for example .com, .gov, .au, .uk etc), the date and time of your visit to the site, the pages accessed and documents downloaded, the previous site visited, and the type of browser used. This is used purely for statistical purposes to show broken links in our website, bottlenecks, and other site problems. We use this information to redesign for efficiency of use. No attempt will be made to identify users or your browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's logs.
Supplement Online will only record your email address and other personal information when you register with us requesting to be on our mailing list or when you purchase any products. Your information will only be used for the purpose for which you have provided it and we will not use or disclose your email address for any other purpose.
Our website uses “cookies” for maintaining contact with you through a website session. A cookie is a small file supplied by us and stored by the web browser software on your computer when you access our online internet store. The cookie allows the Supplement Online website to recognise you as an individual as you add and remove items from your shopping cart.
All confidential information collected from you is done securely through using Secure Sockets Layer (SSL) technology. This ensures that all information is sent privately and securely to our server only.
We do not store your credit card information on the web server. Once your internet order has been processed, all details are deleted from the web server.
Supplement Online may also contain links to other sites. We are not responsible for the privacy practices or the content from these web sites.
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Supplement Online respects the privacy of its users in accordance with the terms of Supplement Online Privacy Protection Policy. Supplement Online reserves the right to monitor the site and to disclose any information recorded or posted on, submitted to or transmitted through the site to the extent Supplement Online, in its sole discretion, deems such disclosure necessary or appropriate (i) to comply with any law, regulation, subpoena or government request, (ii) to operate the site, or (iii) to protect the rights or property of Supplement Online or its affiliates.
Your Usage of Site, Termination of Usage
You agree to maintain the security of your account on the site (don’t share it with others), including the security of your password and other confidential information relating to the use of the site and your account on the site. You agree to be responsible for all charges resulting from the use of your account on the site, including charges resulting from unauthorized use of your account prior to your taking steps to prevent such occurrence by changing your password and notifying Supplement Online.
You agree to use this site only for lawful purposes, and that you are responsible for your use of and communications on the site. You agree not to post on or transmit through this site any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful or otherwise objectionable material of any kind, including without limitation any material that encourages criminal conduct or conduct that would give rise to civil liability, infringes others' intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use this site in any manner that interferes with its normal operation or with any other user's use and enjoyment of the site. You agree not to reproduce, modify, distribute, replicate, commercially exploit or create derivative works of any portion of the site or material thereon.
You further agree that you will not access by any means except through the interface provided by Supplement Online for access to the site. You agree that you will not access this site from any territory where its contents are illegal, and that you, and not Supplement Online and its affiliates, are responsible for compliance with applicable local laws.
You agree that Supplement Online may terminate or suspend your access to all or part of this site, without notice, for any conduct that Supplement Online, in its sole discretion, believes is in violation of these Terms of Use or any applicable law or is harmful to the interests of another user, Supplement Online or its affiliates.
Usage by Minors
Because of the nature of the World Wide Web, Supplement Online cannot prohibit minors from visiting this site. Supplement Online must rely on parents, guardians and those responsible for supervising children and teenagers to decide which materials are appropriate for such children and teenagers to view and/or purchase. Supplement Online requires that (i) all purchases on the site be made by adults 18 years of age or older, and (ii) all users who provide personal information to Supplement Online be 18 years of age or older, or, if under 18, that such information be accompanied by verifiable parental consent.
Applicable Law, Jurisdiction
This agreement shall be governed by and construed in accordance with the laws of the State of New South Wales without regard to choice of law rules. Each user agrees to submit to personal jurisdiction in the State of New South Wales and further agrees that any cause of action arising from or relating to the use of this site or this agreement shall be brought exclusively in a court in New South Wales.
Severability, Interpretation
If any provision of this agreement shall be deemed unlawful, void or for any reason unenforceable by a court of competent jurisdiction, the validity and enforceability of any remaining provisions shall not be affected. When used in this agreement, the term "including" shall be deemed to be followed by the words "without limitation."
Entire Agreement, Amendments
This agreement constitutes the entire and only agreement between Supplement Online and each user of this site with respect to the subject matter of this agreement and supersedes any and all prior or contemporaneous agreements, representations, warranties and understandings, written or oral, with respect to the subject matter of this agreement. You agree to review this agreement prior to your use of this site and your use of this site shall be deemed acceptance of and assent to this agreement by you. Supplement Online may, in its sole discretion, amend this Terms of Use agreement from time to time.
Miscellaneous
The failure of Supplement Online or its affiliates to insist upon strict adherence to any term of this agreement shall not constitute a waiver of such term and shall not be considered a waiver or limit that party's right thereafter to insist upon strict adherence to that term or any other term of this agreement. You agree that regardless of any statute or law to the contrary, any claim of cause of action arising from or relating to use of this site or this agreement must be filed within one (1) year after such claim or cause of action arose, or will be forever barred. The "No Warranty, Disclaimer" and "Limitation of Liability" provisions of this agreement are for the benefit of Supplement Online and its affiliates as defined herein, and each of these individuals or entities shall have the right to assert and enforce these provisions directly against you on its own behalf.
Privacy and Child Protection Policy
Supplement Online cares about the privacy of each user of its Web site ("user" or "you"), including those who trust us enough to place orders. In order to protect the privacy of its users, Supplement Online has adopted the following policy:
- General Information
When you use the Web site some basic general information is collected. This information is used to improve the Web site and make your use of the Web site as enjoyable and efficient as possible.
This general information is used internally in connection with Supplement Online business, including Supplement Online personal, marketing and advertising efforts.
- Personal Information
When you set up an account on the Web site or purchase an item from the Web site, we collect personal information (which you provide) that may include your: (i) first and last name, (ii) billing address, (iii) shipping address, (iv) other shipping addresses, (v) email address, (vi) phone number, (vii) credit card account number, (viii) items purchased from us, and (ix) browsing, buying and selling patterns (collectively, "Personal Information").
- Use/Sharing of Personal Information
Your name, shipping and billing addresses, and credit card number(s) are used by Supplement Online in order to provide you with the goods that you purchase on the Web site. We use your email address to provide you with information about your order and its status, and we may occasionally send out emails, including newsletters, to people who have placed an order online.
Your phone number is used by Supplement Online in the event that our representatives need to contact you about an order you have placed. It is also used when marking packages for delivery, to ensure you are contactable by our delivery service should delivery difficulties be experienced.
Personal Information is used internally in connection with Supplement Online business, including Supplement Online promotional, marketing and advertising efforts, in a manner which does not readily identify a user to any third party.
Credit Card Security
The Internet is a vast network of computers. Because the data passes from computer to computer, some Internet shoppers worry that unauthorized persons may intercept the data and gain access to credit card numbers, but shopping on a secure site is actually safer than handing a credit card to a waiter in a restaurant. Taking the steps below will lower the chances of interception of your credit card number:
Limit you’re online shopping to Internet merchants, such as Supplement Online, with sites equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data.
Use a browser, such as FireFox or Internet Explorer, which supports SSL. These browsers show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL. Most banks will cover the cost of fraud resulting from unauthorized use of your credit card or may limit your liability.
Credit card information collected by Supplement Online is encrypted through Secure Sockets Layer before it is transmitted over the Internet.
Supplement Online fully cooperates with law agencies in identifying those who use our services for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request. Supplement Online reserves the right to release Personal Information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the Web site, or to protect the rights or property of Supplement Online, its affiliates, or any of their officers, directors, or employees, agents, third-party content providers, suppliers, sponsors, or licensors. Supplement Online also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.
- Collecting Information From Children Younger than 16
Supplement Online does not knowingly collect or use any Personal Information from children younger than 16 years of age without obtaining verifiable parental consent.
- Miscellaneous
Supplement Online wants you to be aware that when you click on links (including advertising banners), which take you to third-party Web sites, you will be subject to such third parties' privacy policies. While we support the protection of privacy on the Internet, Supplement Online expressly disclaims any and all liability for the actions of third parties, including without limitation actions relating to the use and/or disclosure of Personal Information by third parties.
Our Privacy and Child Protection Policy is subject to change. In the event of any change, we will provide notice of such change on this page. |
